Last Updated: July 20, 2025
At Hobbags, we strive to provide a seamless and secure shopping experience for all our customers. Our payment policy ensures transparency and clarity regarding accepted payment methods, order processing, and security.
1. Accepted Payment Methods
We accept a variety of secure payment methods to make your shopping experience as convenient as possible:
- Credit and Debit Cards:
We accept Visa, MasterCard, American Express, and Discover cards. - PayPal:
You can also use PayPal for fast and secure payments.
Note: Additional secure payment options may also be available on our checkout page
2. Payment Authorization
Once you have selected your payment method and entered your payment details, the payment will be processed immediately. Payment authorization must be confirmed by the payment processor before we can proceed with order fulfillment. If we are unable to process the payment due to a declined transaction, we will notify you and request an alternate form of payment.
3. Payment Security
Your security is our priority. We use SSL encryption technology to protect your payment information during the checkout process. Our payment processing partners (such as PayPal and credit card providers) also employ industry-standard encryption methods to ensure your data remains safe.
We do not store any credit card information on our servers. Once the transaction is authorized, all sensitive data is securely processed by trusted third-party payment processors.
4. Order Total and Taxes
The total amount of your order, including applicable sales tax, will be displayed during checkout before you complete your payment. All prices on Hobbags.store are in USD (U.S. dollars), and any applicable state and local taxes for U.S. customers will be automatically calculated based on your shipping address.
5. Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email containing your order number and a summary of your purchase. This email serves as proof of your completed transaction. If you do not receive a confirmation email, please check your spam/junk folder or contact our support team at support@hobbags.store.
6. Payment Disputes and Chargebacks
If you believe there has been an error with a payment or you wish to dispute a charge, please contact us within 30 days of the transaction at support@hobbags.store. We will investigate the matter and work with you to resolve the issue.
If a chargeback is filed with your credit card company, please note that we may charge an administrative fee to cover the costs associated with processing chargebacks.
7. Currency
All transactions are processed in U.S. Dollars (USD). If you are using a non-U.S. payment method, please be aware that your bank or payment provider may charge currency conversion fees or foreign transaction fees, depending on your location.
8. Payment Failure
If a payment fails or is declined, we will notify you immediately via email and provide instructions to resolve the issue. Until the payment is successfully completed, your order will remain on hold. We will only ship products after receiving payment confirmation.
Contact information
Business Hours: 9:00 AM – 6:00 PM (Monday to Friday)
Phone: 1(501)599-0240
Email: support@hobbags.store
Business Address: 8905 Ponderosa Dr, McKinney, TX 75072, USA